Privacy Policy

Day 'n' Nite io ("we," "us," "our") operates daynnite.io and provides AI appointment-setter services to contractors. This policy explains what we collect, how we use it, and the rights you have over your information. Questions? Email info@daynnite.io.

1. Information We Collect

• Intake details: business name, contact name, email, phone, business address, service area, industry, and current website.
• Payment data: processed by our payment providers. We do not store full card numbers.
• AI bot interactions: chat transcripts, SMS / DM exchanges, and booking metadata generated through our service.
• Automatically collected: IP address, user agent, referrer, and basic page analytics.

2. How We Use It

• To provision, operate, and improve the service.
• To push qualified leads and bookings into your CRM.
• To send onboarding, service, and marketing communications by email or SMS. You can opt out of marketing at any time.
• To log bot conversations for quality assurance and dispute resolution.

3. Third-Party Service Providers

We use third-party service providers to operate our service. These include:

• Customer relationship management and marketing automation platforms
• Conversational AI and chat technology providers
• Payment processors (PayPal, Stripe)
• Email delivery services
• Analytics providers
• Cloud hosting providers
• Workflow automation tools

These providers process information on our behalf under their own terms and security commitments.

4. Cookies & Tracking

We use first-party session cookies to keep the site functioning. We may also deploy a Sales Intelligence Pixel that helps us identify business visitors and attribute advertising. You can block cookies in your browser settings; some site features may not work without them.

5. Your Rights

California (CCPA/CPRA): right to know, delete, correct, opt out of "sale" or "sharing," and non-discrimination for exercising those rights.

EEA / UK (GDPR, where applicable): right of access, rectification, erasure, restriction, portability, objection, and to withdraw consent. You may also lodge a complaint with your local supervisory authority.

To exercise any right, email info@daynnite.io.

6. Data Retention

We retain information while your account is active and for a reasonable period after to meet legal, tax, and operational obligations. You can request earlier deletion at any time.

7. Security

We use TLS in transit, restricted internal access, and row-level security on stored records. No system is perfectly secure; please use strong, unique passwords for any linked accounts.

8. Children

Our service is not directed to anyone under 18, and we do not knowingly collect their information.

9. Changes

We may update this policy. Material changes will be posted here with a new effective date.

10. Contact

Day 'n' Nite io
info@daynnite.io · (985) 602-5702